JR
Dr [ ] and I met via videoconference on a regular basis, and I can say without any doubt that she has played a key role in ensuring that I didn’t drop out of uni and managed to complete my degree.
What makes Dr [ ] different from other doctors/psychiatrist I have consulted over the years is that she truly cares for her patients. She always took the time during consultations to make sure we had covered all the issues I was facing. She initiated dialogue easily and listened to me with a lot of compassion.
The videoconference meetings were the best option for me as it was sometimes difficult for me to get out of my flat, and to me, it felt just as if we were in the same room in a face-to-face consultation, without the hassle of having to travel to meet with her.
Dr [ ] also went out of her way to make sure that I could obtain the help I needed, whether from her or other services. On several occasions, I contacted her outside conventional office hours or on week-ends for urgent support and she always replied and/or called me, without making any allusion to the fact that I may be bothering her during her private time.
Psychiatry UK’s administrative team was also extremely helpful and kind. They always replied very quickly to my requests for help and scheduling appointments was easy. When scheduling my first appointment, the fact that they were so friendly made the process of seeking psychiatric support much less intimidating.
I am really grateful that I got help from such a committed psychiatrist this year and would thoroughly recommend Dr [ ] to anyone seeking support.
JR November 25, 2017
