Booking process was quick and efficient
Patients said that the referral and appointment booking process was quick and efficient, the administrative team were responsive and prescriptions were issued and delivered quickly.
Personalised to suit them and their needs
Patients said that the provider’s approach to their care seemed personalised to suit them and their needs. They were willing to adjust their treatment options according to their feedback. They also were very open to organising shared care agreements with ...read more
The provider had saved their life
One patient said the provider had saved their life as they were finally given a correct diagnosis; others said that the provider had literally changed their life beyond their expectations and that their consultation was one of the best patient ...read more
Patients said doctors were respectful
Patients said doctors were respectful, understanding, thorough, and most importantly explained things in a way that made sense and left them feeling empowered. They said they finally felt like they had someone who had listened to them and could not ...read more
